WTC Technology provides technical support for Western Texas College. Working closely with many divisions and departments on and off-campus, Technology provides support to students, faculty, staff, and administration.

WTC Technology manages the information systems that support the core business processes of the college. These systems include student information, financial aid, human resources, facilities, instruction, library/reference, and many other systems.

FOR SERVICE:

• Email: Click here for e-mail

• Submit a Support Request at https://westerntexascollege.on.spiceworks.com/portal/tickets

• Call the Technology Help Desk at 325-574-7668

• Offices for WTC Technology are located in the Learning Resource Center (Building 2).

• WTC Technology cannot provide repair or maintenance services for any personal computers, laptops, handhelds or networking devices that are not owned and operated by WTC.

Note: Service is not provided 24/7. Service is provided during staffed hours, the IT Department follows the campus holiday schedule.

INFORMATION & SUPPORT:

• All users of the WTC network must follow the Technology Infrastructure Agreement

• Wireless Access - Connect to "WTC-Wifi" (password: westerners)

• Email Tips

• 2-step Verification -  Visit Click here to visit to learn more about 2-step verification. Click the "Get Started" button to begin the process of setting up 2-step on your email account.

• To download Microsoft Office, please visit Click here to visit  

  You will need to create an account using your WTC Student email account.

• D2L/Brightspace Information: Click here to visit

• YourWTC

• Submit a Support Request

• IP Phone 480/480G Quick Reference

• Mitel Voicemail Quick Reference

Access Grammarly:

Grammarly is a cloud-based writing assistant application that checks spelling, grammar, punctuation, clarity, and tone. Using artificial intelligence, it identifies, searches, and suggests replacements for the errors it locates. Western Texas College students and employees may access Grammarly using their WTC email accounts.

Navigate to the Grammarly website for Enterprise and log in using your WTC credentials (@student.wtc.edu or @wtc.edu). If you already have a Grammarly account, follow the instructions above to be upgraded. 

Emily Powell
Chief Technology and
Information Security Officer

Linda Kimura
Technology Secretary

Glenn Burns
Systems Analyst

Simon Reyes
Help Desk Technician

Xavier Martinez
Campus IT Support Specialist 

Department Phone: 325-574-7668

Support Contact: Click here to send e-mail