Technology Department

WTC Technology provides technical support for Western Texas College. Working closely with many divisions and departments on and off-campus, Technology provides support to students, faculty, staff, and administration.
WTC Technology manages the information systems that support the core business processes of the college. These systems include student information, financial aid, human resources, facilities, instruction, library/reference, and many other systems.
FOR SERVICE:
- Email: Click here for e-mail 
 *You will need to use your Microsoft credentials to login.
- Submit a Support Request at https://westerntexascollege.on.spiceworks.com/portal/tickets 
- Call the Technology Help Desk at 325-574-7668 
- Offices for WTC Technology are located in the Learning Resource Center (Building 2). 
- WTC Technology cannot provide repair or maintenance services for any personal computers, laptops, handhelds or networking devices that are not owned and operated by WTC. 
Note: Service is not provided 24/7. Service is provided during staffed hours, the IT Department follows the campus holiday schedule.
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INFORMATION & SUPPORT:
- All users of the WTC network must follow the Technology Infrastructure Agreement 
- To download Microsoft Office, please visit Click here to visit 
 *Please use your Microsoft credentials to login
- D2L/Brightspace Information: Click here to visit 
Access Grammarly:
Grammarly is a cloud-based writing assistant application that checks spelling, grammar, punctuation, clarity, and tone. Using artificial intelligence, it identifies, searches, and suggests replacements for the errors it locates. Western Texas College students and employees may access Grammarly using their WTC email accounts.
Navigate to the Grammarly website for Enterprise and log in using your WTC credentials (@student.wtc.edu or @wtc.edu). If you already have a Grammarly account, follow the instructions above to be upgraded. 
Emily Powell
Chief Technology and Information Security Officer
Linda Kimura
Help Desk Supervisor
Glenn Burns
Systems Analyst
Simon Reyes
Help Desk Technician
Xavier Martinez
Campus IT Support Specialist 
Department Phone: 325-574-7668
Support Contact: Click here to send e-mail
