BUSI 2304
Business Report Writing & Correspondence

Western Texas College
  1. Basic Course Information
    1. Course Description: Theory and applications for technical reports and correspondence in business.
    2. Key terms, review questions and discussion questions in each assigned chapter constitute the core material to master for tests.
  2. Information about Learning Objectives and Outcomes - Student Learning Outcomes:
    1. Analyze communication situations and audiences to make choices about the most effective and efficient way to communicate and deliver messages
    2. Conduct research that includes the use of electronic library resources and the Internet; use the results of that research to complete written and oral reports
    3. Deliver effective business presentations in contexts that may require either extemporaneous or impromptu oral presentations
    4. Provide feedback, accept feedback, and use feedback to improve communication skills
    5. Write business documents that are grammatically correct and use appropriate business style
    6. Develop effective interpersonal communication skills
    7. Use communication technology appropriately and effectively

Disclaimer: Students may vary in their competency levels on these abilities. You can expect to acquire these abilities only if you honor all course policies, attend class regularly, complete all assigned work in good faith and on time, and meet all other course expectations of you as a student.

  1. Major Course Requirements
    1. Major course requirement:  Chapter quizzes
    2. Major course requirement:  Chapter exams
  2. Information on Readings
    1. Required text:  Business Communication: Polishing your Professional Presence, Shwom, and Snyder, 3rd Edition, Pearson. ISBN: 9780133865615
  3. Other Policies:  Please refer to the WTC Course Catalog for the following:
    1. Campus Calendar
    2. Final Exam schedule
    3. How to drop a class
    4. Withdrawal information
    5. Student Conduct/Academic Integrity
    6. Students with disabilities
  1. Course Organization

WEEK #1:

Chapter 1

Developing your Professional Presence

WEEK #2:

Chapter 2

Working with Others

WEEK #3:

Chapter 3

Managing the Communication Process

WEEK #4:

Chapter 4

Communicating Routine

WEEK #5:

Chapter 5

Communicating Persuasive Messages

WEEK #6:

Chapter 6

Communicating Bad News

WEEK #7:

Chapter 7

Using Social Media in Business

WEEK #8:

Chapter 8

Finding and Evaluating Business Information

WEEK #9:

Chapter 9

Preparing Persuasive Business Proposals

WEEK #10:

Chapter 10

Preparing Business Reports

WEEK #11:

Chapter 11

Preparing and Delivering Business Presentations

WEEK #12:

Chapter 12

Communicating your Professional Brand: Social Media, Resumes, Cover Letters, and Interviews

WEEK #13:



WEEK #14:



WEEK #15:

No new Material

Review-Dead Week

WEEK #16:




The above schedule, policies, procedures, and assignments in this course are subject to change.


Last Modified: September 27, 2017