Texas Community Colleges
Technology Department
 
 
WTC Technology provides technical support for Western Texas College. Working closely with many divisions and departments on and off-campus, Technology provides support to students, faculty, staff, and administration.
 
WTC Technology manages the information systems that support the core business processes of the college. These systems include student information, financial aid, human resources, facilities, instruction, library/reference, and many other systems.
 
For service:
  • Email: support@wtc.edu
  • Submit a Support Request at https://westerntexascollege.on.spiceworks.com/portal/tickets
  • Call the Technology Help Desk at 325-574-7668
  • Offices for WTC Technology are located in the Learning Resource Center (Building 2).
  • WTC Technology cannot provide repair or maintenance services for any personal computers, laptops, handhelds or networking devices that are not owned and operated by WTC.
 
Note: Service is not provided 24/7. Service is provided during staffed hours, the IT Department follows the campus holiday schedule.
 
Hours of Operation
Fall and Spring Semesters Monday - Thursday 8:00am - 5:00pm
  Friday 8:00am - 4:00pm
Summer Sessions Monday - Thursday 8:00am - 5:00pm
  Friday CLOSED
  
  
 
Information & Support:
 
 
Access Grammarly:

Grammarly
 is a cloud-based writing assistant application that checks spelling, grammar, punctuation, clarity, and tone. Using artificial intelligence, it identifies, searches, and suggests replacements for the errors it locates. Western Texas College students and employees may access Grammarly using their WTC email accounts.

Navigate to the Grammarly website for Enterprise and log in using your WTC credentials (@student.wtc.edu or @wtc.edu). If you already have a Grammarly account, follow the instructions above to be upgraded.
 
 
 
Emily Powell
Dean of Technology and
Information Security
Linda Kimura
Technology Secretary
Glenn Burns
Systems Analyst
Simon Reyes
Help Desk Technician
Ashlie Zavala
Help Desk Technician
 

Department Phone: 325-574-7668

Support Contact: support@wtc.edu